FAQ - Amazon FBA Prep Center
General Information
1. What is an Amazon FBA Prep Center?
An Amazon FBA (Fulfillment by Amazon) Prep Center is a third-party service provider that assists sellers with preparing their products for shipment to Amazon's fulfillment centers. This includes tasks such as inspection, labeling, packaging, bundling, and shipment.
Services
2. What services do you offer?
We offer a comprehensive range of services, including:
Product Inspection
Labeling and Barcoding
Packaging and Repackaging
Bundling and Kitting
Poly Bagging and Shrink Wrapping
Shipment Creation and Coordination
3. Do you offer storage for my products?
No, we do not offer storage solutions at this time.
Location Advantage
4. How does the prep center's location benefit me?
Our prep center is located in a tax-free state for shoes and clothing, which can result in significant savings on sales tax for your business. By using our services, you can maximize your profit margins and reduce your overall costs, especially if you deal in these product categories.
Process
5. How does the prep process work?
Receive Inventory: Send your products to our facility.
Inspection: We inspect your products for quality and condition.
Prep Work: We perform the required preparation tasks (labeling, packaging, etc.).
Ship to Amazon: We create shipments and send your products to Amazon fulfillment centers.
6. What are your turnaround times?
Our standard turnaround time is 1-2 business days from the receipt of your inventory. However, this can vary depending on the volume and complexity of the prep work required.
Minimum Order Requirement
7. Is there a minimum order requirement?
Yes, a minimum of 50 items per month is required to use our services.
Pricing
8. How much do your services cost?
Our pricing varies based on the services required and the volume of your inventory. Please see our pricing page for more information.
9. Are there any additional fees I should be aware of?
Our pricing is transparent, but additional fees may apply for special requests or expedited services. All fees will be clearly communicated upfront.
Shipping and Handling
10. How do I send my inventory to your prep center?
You can send your inventory directly from your supplier or manufacturer to our prep center. We will provide you with detailed shipping instructions upon signup.
11. Do you handle international shipments?
No, we do not handle international shipments at this time.
Compliance
12. Are your services compliant with Amazon's requirements?
Yes, we strictly adhere to Amazon's FBA requirements and guidelines to ensure your products are prepared correctly and avoid any potential issues with your shipments.
Communication and Support
13. How do I track the status of my inventory?
You can track the status of your inventory through our online portal. We provide real-time updates on the receipt, preparation, and shipment of your products.
14. Who do I contact if I have questions or issues?
Our customer support team is available to assist you with any questions or issues. You can reach us via email or through our online portal.
Miscellaneous
15. What types of products can you handle?
We can handle a wide variety of products, with a specialization in shoes and clothing. However, we do not handle hazardous materials, perishable goods, or restricted items.
16. Do you offer any additional services?
Yes, we offer additional services such as product photography, custom packaging, and marketing inserts. Contact us for more details on these services.
17. How do I get started?
Getting started is easy! Simply contact us to discuss your needs, and we'll guide you through the setup process. We look forward to helping you streamline your Amazon FBA business.